Customs & quarantine

Classification, duty and GST, permits and quarantine, handled by our own brokers rather than passed to a third party.

Containers stacked at a port terminal

Two ways to ship it

IMPORT

Import clearance

Full import declarations lodged with the Australian Border Force, duty and GST shown to you before lodgement.

  • Tariff classification
  • Free trade agreements applied
  • Biosecurity and treatment coordinated
  • Permits and concessions
Get a rate
ONLY

Clearance only

Freight booked elsewhere? We clear it on its own.

  • Any port or airport
  • Commercial invoice, packing list, bill of lading
  • Pre-arrival where possible
  • Handed to your carrier or ours
Get a rate
  • In-house brokersNot outsourced
  • FTAs appliedChAFTA, AANZFTA, KAFTA and more
  • BiosecurityQuarantine, inspection and treatment
  • Pre-arrivalCleared before the ship or plane lands
  • All portsEvery Australian port and airport
  • Duty right first timeThe correct HS code, and no more

How it works

  1. 1Send the documentsCommercial invoice, packing list and bill of lading or air waybill.
  2. 2We classify and lodgeDuty and GST calculated and shown to you before lodgement.
  3. 3ReleasedCleared, often before arrival, and handed to delivery.

Questions

Do I need my own customs broker if I use your freight?

No. Clearance is part of the service and appears as its own line on your rate.

How much duty will I pay?

It depends on the HS classification and the country of origin. Send us the invoice and we tell you before you commit.

Can you clear cargo that another forwarder shipped?

Yes. Clearance only is a service on its own.