Contract logistics
Your inbound freight, storage, order fulfilment and dispatch under one contract, one rate card and one account manager.
What is covered
- Inbound freightSea, air, road and rail from your suppliers into our warehouse, cleared and received.
- StorageRacked, bulk or temperature controlled, billed by the pallet or the cubic metre.
- Order fulfilmentPick, pack and label from your store, marketplace or ERP, same day for orders before 2pm.
- DispatchParcel, pallet and interstate on the best carrier for each order, with tracking pushed back to you.
- ReturnsReceived, inspected, restocked or quarantined, reported to you weekly.
- ReportingStock on hand, orders shipped, cost per order, in a dashboard and a monthly review.
- One account managerWho knows your stock and your customers
- 2pm cut-offOrders in by then ship the same day
- Any channelShopify, WooCommerce, Amazon, eBay, EDI, CSV
- Live stockCounted on receipt, cycle counted monthly
- One invoiceFreight, storage and handling on one page
- Fixed rate cardAgreed up front, reviewed yearly
How we start
- 1Walk us through the flowSuppliers, SKUs, order volume, channels, peaks.
- 2Rate card and start dateStorage, handling and freight on one agreed sheet.
- 3Stock in, orders outWe take delivery, connect the channels and start shipping.
Questions
What size business is this for?
From a few hundred orders a month up. Below that, plain warehousing is usually enough.
Is there a minimum term?
Twelve months for a full contract. Storage on its own is month to month.
Can you integrate with my store?
Shopify, WooCommerce, Amazon, eBay and most ERPs by API. Anything else by EDI or a daily CSV.
Where is the warehouse?
Western Sydney, with partner sites in Melbourne and Brisbane for split inventory.
Other services
Ocean freightFCL and LCL, weekly from Asia, Europe and the US→Air freightConsolidated and direct, daily from the major hubs→Road freightPallets to full loads, every capital, daily→Rail freightEast to west by rail, cheaper and steadier→InternationalDoor to door across borders, one landed rate→Customs & QuarantineBrokered in-house, cleared before it lands→Warehousing solutionsUnpack, store, pick, pack and dispatch→